Questions and Support

• P

  UI Theme: "Size:"
  • pentool  

  2
  1
  Votes
  2
  Posts
  1368
  Views

  

  @pentool Some resource name referencing issue (again), will be fixed ASAP.
• 

  Weird frame
  • Ingolf  

  6
  0
  Votes
  6
  Posts
  3077
  Views

  

  @Ingolf I will try to replicate this.
• 

  How do I change the color of all text of a certain color?
  • Boldline  

  4
  0
  Votes
  4
  Posts
  2470
  Views

  

  @Boldline Select by shape (and other selection) commands cannot select parts of the text only. I tested this, and here I get all text shapes selected as objects. So only the use of color styles remain for this.
• P

  Snapping Gap vs Snapping Tolerance
  • pentool  

  2
  0
  Votes
  2
  Posts
  1707
  Views

  

  @pentool There might be a bug here, will be fixed ASAP.
• 

  How do I move an entire live text on a path (not move the text along the path)?
  • Boldline  

  2
  0
  Votes
  2
  Posts
  1761
  Views

  P

  Try moving the shape - and the text will move with it. Select the shape first (not the text). https://www.youtube.com/watch?v=6KmANbdIt7w
• 

  Copy Option/drag object constraign angle 45 degrees.
  • Ayo  

  5
  0
  Votes
  5
  Posts
  3138
  Views

  

  @VectorStyler said in Copy Option/drag object constraign angle 45 degrees.: @Ayo I will add the diagonal case. 1.1.095 Simple but feels much better now. Thanks
• P

  Why does Shape Builder has a very tough time recognizing shapes?
  • pentool  

  7
  0
  Votes
  7
  Posts
  3820
  Views

  

  @VectorStyler Should the default value for 'Overlapping Gap' be kept at 0.1 px?
• P

  Why I'm getting double grid snapping guide lines?
  • pentool  

  7
  0
  Votes
  7
  Posts
  4365
  Views

  P

  Well, there are a LOT of grids. There are reference, parent and artboard canvases. They all can have grids (they have a little grid icon next to them in the Canvas & Artboard panel). Furthermore, all these canvases can have any number of artboards and they all can have grids. Phew... So even if you delete all the grids (in the Grid Editor) for all canvases and artboards except the artboard you are working on, you'll still have this issue. So not sure where the extra set of grids are hiding, if there are any.
• P

  Xform rotation angle precision
  • pentool  

  2
  0
  Votes
  2
  Posts
  1568
  Views

  

  @pentool No option for this for now.
• P

  Documentation: No "Limit" options for Grid Panel
  • pentool  

  4
  0
  Votes
  4
  Posts
  2290
  Views

  

  @pentool Yes, it was removed from the panel and only available in the modal view. I will update the documentation.
• P

  FIX? Changing artboard position in modal view to move artboard guidelines also.
  • pentool  

  3
  0
  Votes
  3
  Posts
  2090
  Views

  

  @pentool After a bit more inspection, the bug was only half fixed. Additional fix will be in the next build.
• P

  Cannot delete actions. Cannot create new action folder.
  • pentool  

  13
  0
  Votes
  13
  Posts
  7005
  Views

  

  @pentool I will try to replicate this. It might be a bug in how custom actions files are handled.
• P

  presetname.adjustmentfilter
  • pentool  

  2
  0
  Votes
  2
  Posts
  1507
  Views

  

  @pentool It is a missing text resource name, will be fixed in the next build.
• P

  Why am I getting these weird line working with the Anchor Point Tool?
  • pentool  

  3
  0
  Votes
  3
  Posts
  2118
  Views

  

  @pentool THat last line is the control point and handle of the curve to be continued by the pen tool. It should not be visible in the anchor point tool, I will fix this ASAP.
• 

  Marker for adding a node with node editing tool not always accurate to cursor position
  • Boldline  

  3
  0
  Votes
  3
  Posts
  2296
  Views

  

  @Boldline Yes, this could happen with certain curves (control points aligned on the curve, or retracted to the ending). Send me that shape, and I will try to improve this.
• P

  Why the "Place" tab in Artboard Options dialog is sometimes there and sometimes it isn't?
  • pentool  

  2
  0
  Votes
  2
  Posts
  1737
  Views

  

  @pentool The Place tab is not shown when the app edits options of multiple artboards. But I have to check why does it think that there are multiple artboards selected in this case, could be a bug.
• P

  Licensing - how many computers?
  • pentool  

  2
  0
  Votes
  2
  Posts
  1757
  Views

  

  @pentool said in Licensing - how many computers?: I'm curious about how many computers can I activate a single license, say if I have a desktop and a laptop? You can use the same license on several of your computers. If the license is only for a single machine, what happens if I get a new one? Just use the same license on the new computer. Can I move the license over to the new computer without any issues? Yes. Does this require an unregistration of some sort from the older machine? No.
• 

  What does Keep Selection Mode setting do
  • Ayo  

  3
  0
  Votes
  3
  Posts
  2156
  Views

  S

  @pentool thanks for the video didnt know this too
• P

  Why vertical guideline grids are not showing?
  • pentool  

  6
  1
  Votes
  6
  Posts
  4305
  Views

  

  @pentool said in Why vertical guideline grids are not showing?: I think the reason you only saw still 2 guidelines on Artboard 2 because you moved it using the Artboard Editor Tool. Yes, that is the case. When changing the artboard position like that, the guidelines are not moved. I added this to the backlog as a bug.
• P

  Why the artboard of "Artwork Canvas" cannot have a grid?
  • pentool  

  3
  1
  Votes
  3
  Posts
  1975
  Views

  P

  Thanks, I was able to recreate it so it works fine. Not sure what I have done wrong initially.