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    Unable to save files

    Scheduled Pinned Locked Moved Bugs in VectorStyler
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    • R Offline
      richbyte
      last edited by

      Getting this error. I did, reset all defaults etc.
      Cannot save in any location.

      "The file location or media has been changed, and the document cannot be written to the file name!"

      macOS Big Sur
      Version 11.7.11

      Please help.
      Thank you.

      VectorStylerV 861475_VctSt8 2 Replies Last reply Reply Quote 0
      • VectorStylerV Offline
        VectorStyler @richbyte
        last edited by

        @richbyte What is the name of the file?
        Did you try with save as also?

        R 1 Reply Last reply Reply Quote 0
        • 861475_VctSt8 Offline
          861475_VctSt @richbyte
          last edited by

          @richbyte

          How about giving this a try?
          https://
          www.vectorstyler.com/forum/topic/5288/can-t-save

          LIc. 0 OS10.15.8
          MacBook Air (13-inch, Mid 2012) / Intel Core i5, 8GB / Intel HD Graphics 4000
          LIc. 1 OS15.7.4
          MacBook Pro (14-inch, 2023) / Apple M2 Pro, 16GB / Apple GPU

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          • R Offline
            richbyte @VectorStyler
            last edited by

            @VectorStyler I tried using different names, locations. Re installed. Removed Application Support Folder etc. Same error.

            VectorStylerV 2 Replies Last reply Reply Quote 1
            • VectorStylerV Offline
              VectorStyler @richbyte
              last edited by

              @richbyte said in Unable to save files:

              @VectorStyler I tried using different names, locations. Re installed. Removed Application Support Folder etc. Same error.

              Can you make a recording of this, using the Save As command?

              1 Reply Last reply Reply Quote 0
              • VectorStylerV Offline
                VectorStyler @richbyte
                last edited by

                @richbyte Do you have the Mac App Store version of VectorStyler?

                R 1 Reply Last reply Reply Quote 0
                • R Offline
                  richbyte @VectorStyler
                  last edited by

                  @VectorStyler Yes Yes

                  VectorStylerV 1 Reply Last reply Reply Quote 0
                  • VectorStylerV Offline
                    VectorStyler @richbyte
                    last edited by

                    @richbyte I can send you a license for the downloadable VectorStyler version if that helps

                    R 1 Reply Last reply Reply Quote 0
                    • R Offline
                      richbyte @VectorStyler
                      last edited by

                      @VectorStyler Thank you. I would like to try that if that works.

                      VectorStylerV 1 Reply Last reply Reply Quote 0
                      • VectorStylerV Offline
                        VectorStyler @richbyte
                        last edited by

                        @richbyte I sent one license to your email used in the forum

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                        • R Offline
                          richbyte @VectorStyler
                          last edited by

                          @VectorStyler Thank you. I appreciate it. It works, 'saving' and 'save-as'.

                          1 Reply Last reply Reply Quote 1
                          • S Offline
                            stunthamster
                            last edited by

                            Looks like I have the same issue - Mac App Store version of VectorStyler. Interestingly, I've noticed that it's not creating the

                            ~/Library/Application Support/NumericPath
                            

                            directory on startup; not sure if that helps to track down the bug.

                            VectorStylerV 2 Replies Last reply Reply Quote 0
                            • VectorStylerV Offline
                              VectorStyler @stunthamster
                              last edited by

                              @stunthamster I will test the saving with the app store version.
                              But, the for app store versions, user files are placed in some MacOS specific folders, not in this common Application Support folder.

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                              • VectorStylerV Offline
                                VectorStyler @stunthamster
                                last edited by

                                @stunthamster I appears that app sandbox handling has been changed on MacOS, and this causes issues with VectorStyler.
                                I will try to find a solution ASAP.

                                S 1 Reply Last reply Reply Quote 0
                                • S Offline
                                  stunthamster @VectorStyler
                                  last edited by

                                  @VectorStyler said in Unable to save files:

                                  I will try to find a solution ASAP.

                                  Great stuff! Cheers for the quick turnaround on it.

                                  VectorStylerV 2 Replies Last reply Reply Quote 1
                                  • VectorStylerV Offline
                                    VectorStyler @stunthamster
                                    last edited by

                                    @stunthamster The root cause of the file saving issue with the Mac App Store version was identified.
                                    I will submit an update today, but Apple approval may take some time.

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                                    • VectorStylerV Offline
                                      VectorStyler @stunthamster
                                      last edited by

                                      @stunthamster The file saving issue should be fixed in the newest app store version

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