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    Unable to save files

    Scheduled Pinned Locked Moved Bugs in VectorStyler
    17 Posts 4 Posters 128 Views 4 Watching
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    • VectorStylerV Offline
      VectorStyler @richbyte
      last edited by

      @richbyte What is the name of the file?
      Did you try with save as also?

      R 1 Reply Last reply Reply Quote 0
      • 861475_VctSt8 Offline
        861475_VctSt @richbyte
        last edited by

        @richbyte

        How about giving this a try?
        https://
        www.vectorstyler.com/forum/topic/5288/can-t-save

        LIc. 0 OS10.15.8
        MacBook Air (13-inch, Mid 2012) / Intel Core i5, 8GB / Intel HD Graphics 4000
        LIc. 1 OS15.7.4
        MacBook Pro (14-inch, 2023) / Apple M2 Pro, 16GB / Apple GPU

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        • R Offline
          richbyte @VectorStyler
          last edited by

          @VectorStyler I tried using different names, locations. Re installed. Removed Application Support Folder etc. Same error.

          VectorStylerV 2 Replies Last reply Reply Quote 1
          • VectorStylerV Offline
            VectorStyler @richbyte
            last edited by

            @richbyte said in Unable to save files:

            @VectorStyler I tried using different names, locations. Re installed. Removed Application Support Folder etc. Same error.

            Can you make a recording of this, using the Save As command?

            1 Reply Last reply Reply Quote 0
            • VectorStylerV Offline
              VectorStyler @richbyte
              last edited by

              @richbyte Do you have the Mac App Store version of VectorStyler?

              R 1 Reply Last reply Reply Quote 0
              • R Offline
                richbyte @VectorStyler
                last edited by

                @VectorStyler Yes Yes

                VectorStylerV 1 Reply Last reply Reply Quote 0
                • VectorStylerV Offline
                  VectorStyler @richbyte
                  last edited by

                  @richbyte I can send you a license for the downloadable VectorStyler version if that helps

                  R 1 Reply Last reply Reply Quote 0
                  • R Offline
                    richbyte @VectorStyler
                    last edited by

                    @VectorStyler Thank you. I would like to try that if that works.

                    VectorStylerV 1 Reply Last reply Reply Quote 0
                    • VectorStylerV Offline
                      VectorStyler @richbyte
                      last edited by

                      @richbyte I sent one license to your email used in the forum

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                      • R Offline
                        richbyte @VectorStyler
                        last edited by

                        @VectorStyler Thank you. I appreciate it. It works, 'saving' and 'save-as'.

                        1 Reply Last reply Reply Quote 1
                        • S Offline
                          stunthamster
                          last edited by

                          Looks like I have the same issue - Mac App Store version of VectorStyler. Interestingly, I've noticed that it's not creating the

                          ~/Library/Application Support/NumericPath
                          

                          directory on startup; not sure if that helps to track down the bug.

                          VectorStylerV 2 Replies Last reply Reply Quote 0
                          • VectorStylerV Offline
                            VectorStyler @stunthamster
                            last edited by

                            @stunthamster I will test the saving with the app store version.
                            But, the for app store versions, user files are placed in some MacOS specific folders, not in this common Application Support folder.

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                            • VectorStylerV Offline
                              VectorStyler @stunthamster
                              last edited by

                              @stunthamster I appears that app sandbox handling has been changed on MacOS, and this causes issues with VectorStyler.
                              I will try to find a solution ASAP.

                              S 1 Reply Last reply Reply Quote 0
                              • S Offline
                                stunthamster @VectorStyler
                                last edited by

                                @VectorStyler said in Unable to save files:

                                I will try to find a solution ASAP.

                                Great stuff! Cheers for the quick turnaround on it.

                                VectorStylerV 2 Replies Last reply Reply Quote 1
                                • VectorStylerV Offline
                                  VectorStyler @stunthamster
                                  last edited by

                                  @stunthamster The root cause of the file saving issue with the Mac App Store version was identified.
                                  I will submit an update today, but Apple approval may take some time.

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                                  • VectorStylerV Offline
                                    VectorStyler @stunthamster
                                    last edited by

                                    @stunthamster The file saving issue should be fixed in the newest app store version

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