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    PDF fails to open and displays a blank artboard

    Scheduled Pinned Locked Moved VectorStyler 1.2 beta
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    • W Offline
      William Kansepa
      last edited by

      I have recently encountered a serious problem with certain PDF files which refuse to display in VS. Any attempt to open these files will result in a blank artboard. The only workaround I currently have is to open the files in Illustrator and resave the PDF which then opens properly in VS.
      I have sent an example file to VectorStyler.

      HP•Windows 11 Pro•11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.70 GHz• RAM: 16.0 GB (DDR4)

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      • VectorStylerV Offline
        VectorStyler @William Kansepa
        last edited by

        @William-Kansepa I will open a bug on this.
        See the email for details.

        W 1 Reply Last reply Reply Quote 0
        • W Offline
          William Kansepa @VectorStyler
          last edited by

          Update:
          I found out why these PDFs were failing to display; I had the Import AI Data from PDF setting enabled and as soon as I disabled it, the PDFs are now opening in VS without any issues!

          HP•Windows 11 Pro•11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.70 GHz• RAM: 16.0 GB (DDR4)

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